Mental Health & Wellbeing Support

We place a high importance on the emotional health and wellbeing of all our students. Our approach is proactive, inclusive and based on early support, targeted intervention and specialist care where needed.

Mental Health and Wellbeing Support in school

Students can access support at any time by speaking to:

Their Tutor or Head of Year
A trusted member of staff
Reporting concerns via: reportit@warlinghamtlt.co.uk

For safeguarding concerns:

Contact the Head of Year
Or email: DSL@WarlinghamTLT.co.uk

Our approach

We use a graduated approach to wellbeing, ensuring the right support is provided at the right time:

Universal support (for all students)

Positive relationships with staff and strong pastoral care
Tutor time, PSHE and wellbeing education
Emotion coaching and consistent routines
Opportunities for student voice and support networks
A focus on kindness, resilience and belonging

Targeted support (for some students)

Small group support (e.g. social skills, resilience, exam stress)
Check-ins with key adults
Nurture and mentoring programmes
Support from trained staff (e.g. ELSA, Mental Health Support Team)

Specialist support (for a small number of students)

Access to school counsellors
Individual support plans and therapeutic interventions
Support from external professionals (e.g. CAMHS, Educational Psychologists)

This graduated, trauma-informed approach helps ensure students receive support early and effectively, improving wellbeing, engagement and attendance.

Head of Year Contact details

Additional support available in school

Depending on need, students may be supported by:

School counsellors
Emotional Literacy Support Assistants (ELSA)
Pastoral and behaviour support teams
Attendance and safeguarding teams
External mental health professionals

Support is coordinated through a clear referral process, ensuring students access the right level of help at the right time

send - additional guidance

Some students with SEND may experience:

Anxiety, emotional regulation difficulties or sensory overload
Barriers to communicating their feelings
Increased vulnerability to mental health challenges

We provide personalised, inclusive support, including:

Adapted approaches and reasonable adjustments
Individual support or pastoral plans where needed
A structured assess–plan–do–review approach
Close collaboration between SEND, pastoral and safeguarding teams

We also recognise that wellbeing and behaviour are closely linked, and support focuses on understanding underlying needs, not just responding to behaviours

external support & advice

There are a number of trusted services offering advice and support:

https://www.kooth.com
Free, safe and anonymous online support for young people
https://www.childline.org.uk
Call 0800 1111 – free support for children and young people
https://www.nspcc.org.uk
Advice and guidance for keeping children safe
https://www.mind.org.uk/information-support
Mental health information and support (call 0300 123 3393)
https://www.nhs.uk/mental-health
Information on accessing NHS mental health services
https://www.bbc.co.uk/programmes/articles/YfRzhXDKSZQxFVn30TlXBj/your-mental-health-toolkit
Tips and tools to support wellbeing

Working together

Supporting young people’s mental health works best when home and school work together. If you have any concerns, please contact the school — we would always rather know early so we can help.

Counselling & External Support

In addition to support in school, there are a wide range of local and national services available to support children, young people and families with mental health and wellbeing. We encourage families to explore these services alongside school support where needed.

local support (surrey & croydon)

Mindworks Surrey (local NHS service)

https://www.mindworks-surrey.org
Emotional wellbeing and mental health service for children and young people

Support includes:

Early help, advice and self‑help resources
School-based support and mental health teams
Specialist services (including CAMHS)
Workshops, groups and support for families

Crisis support:

Call 0800 915 4644 (24/7)
Or NHS 111 (mental health option)

Croydon Emotional Wellbeing & Mental Health Services

https://www.croydon.gov.uk/children-young-people-and-families/emotional-wellbeing-and-mental-health-support

Support for children and young people includes:

Anxiety, depression, stress and emotional difficulties
Access to counselling and specialist services
Referrals through schools, GPs or other professionals
Signposting to local organisations and early help support

Local counselling & youth support (Croydon area)

https://croydondropin.org.uk
Free counselling and support for young people (11–25)
https://www.talkofftherecord.org/croydon
Counselling and emotional support for ages 14–25
https://www.mindincroydon.org.uk
Advice, support and wellbeing services

These services provide:

One-to-one counselling
Group support and workshops
Drop-in services for young people and families

other support available locally

Depending on need, young people may also access:

CAMHS (Child and Adolescent Mental Health Services)
Early Help / Family Support services
School-based mental health teams
Youth mentoring or community organisations

These services work together to ensure children receive the right support at the right time.

national services & online support

Immediate and ongoing support

https://www.kooth.com
Free, anonymous online counselling and support
https://www.childline.org.uk
Call 0800 1111
Free 24/7 support for young people [childline.org.uk]
https://www.youngminds.org.uk
Advice and support for young people and parents
https://www.nhs.uk/mental-health
Information on services and how to access help [nhs.uk]

Crisis support (urgent help)

If a young person is in immediate danger, call 999.

You can also access:

NHS 111 (select mental health option)
Mindworks Crisis Line: 0800 915 4644 (24/7)
Samaritans: 116 123 (24/7)
Shout Text Service: text 85258
Papyrus HOPELINEUK: 0800 068 4141

These services provide immediate advice, listening support and guidance.

Working together

Accessing support early can make a significant difference. If you are unsure which service is right:

Contact the school for advice
Speak to your GP
Use the links above to explore support options

We are here to support you and can help guide you to the most appropriate service.

Mental Health & Wellbeing Help for Students

There are a number of external websites that include up-to-date, specialist information. Please see list below and note that clicking the images will take you to an external website.

Service	Website
	Website URL: www.kooth.com Free, safe and anonymous online support for young people
	Website URL: www.childline.org.uk Phone: 0800 1111 A free point of contact for children and young people who need advice either online or via telephone on a wide range of issues, depressions, abuse bullying etc.
	Website URL: www.nspcc.org.uk NSPCC (National Society for the Prevention of Cruelty to Children) Keeping children and young people safe from a wide range of abusive situations
	Website URL: www.mind.org.uk/information-support Phone: 0300 123 3393 Text: 86463 Mental Health - Information and Support
	Website URL: www.nhs.uk/using-the-nhs/nhs-services/mental-health-services/how-to-access-mental-health-services/ Mental health services are free on the NHS. Click the link above to find out about the services available to you.
	Website URL: www.bbc.co.uk/programmes/articles/YfRzhXDKSZQxFVn30TlXBj/your-mental-health-toolkit Mindful Tips, Mood Mixes, Personal Stories, Motivation
	Website URLS: 6 Ways to boost your resilience How to deal with stress at school
	Website URL: Time To Change